Deposit and Cancellations
We require a 30% non-refundable deposit to secure your reservation. Once your reservation is secure the deposit WILL NOT be refunded for any reason.
Reservations cancelled PRIOR to the reservation date will be honored for another reservation without penalty, upon availability. Any reservation cancelled without PRIOR notification of the event date forfeits 30% deposit and new reservation.
If time exceeds contract by more than 10 minutes, additional time will be charged in 30 minute increments, due at time of services. A service charge of $25.00 will be applied to services between the hours of 9:00pm-5:30am
Pricing, Gratuities, and Fees
The prices quoted are all inclusive prices unless otherwise specified. Our drivers are paid hourly wages. If you feel that your driver has done a superior job you are welcome to tip them accordingly.
A $75 clean-up charge will be applied to contract for spillage or excessive mess made inside the vehicle by the contract holder or anyone in their party during a run.
A $150 self-inflicted sickness charge will be applied if the contract holder or anyone in their party becomes ill inside the vehicle.
JJMA Transportation strictly prohibits smoking in any of our vehicles. A $150 smoking fine will be applied if the contract holder or anyone in their party smokes inside the vehicle.
Any illegal activities will result in immediate termination of services without a refund.
Inclement Weather Policy
During inclement weather our normal cancellation policy will apply with one exception. If road conditions are dangerous, we will allow the customer to reschedule their reservation to another day without penalty.
Additional Policies and Procedures
JJMA Transportation is not responsible for unforeseen events. JJMA Transportation reserves the right to substitute vehicle (s). This will only be done if the originally scheduled vehicle is inoperable.
If you have any questions on our policies please contact us immediately.
Toll Free: 877-994-7393