Deposit and Cancellations
We require a 50% non-refundable deposit to secure your reservation. Once your reservation is secure the deposit WILL NOT be refunded for any reason. When paying by cash, if you can, the cancellation fees will be charged to the credit on file.
Reservations cancelled PRIOR to the 72 hour cut off (this being 72 hours prior to the even) will forfeit their 50% deposit. Reservations cancelled AFTER the 72 hour cut off (this being anytime within 72 hours of the event) will be charged the remaining balance of the contract and will forfeit the entire contract amount.
If time exceeds contract by more than 10 minutes, additional time will be charged in 30 minute increments, due at time of services. A service charge of $25.00 will be applied to services between the hours of 9:00pm-5:30am
Pricing, Gratuities, and Fees
The prices quoted are all inclusive prices unless otherwise specified. Our drivers are paid hourly wages. If you feel that your driver has done a superior job you are welcome to tip them accordingly.
A $75 clean-up charge will be applied to contract for spillage or excessive mess made inside the vehicle by the contract holder or anyone in their party during a run.
A $150 self-inflicted sickness charge will be applied if the contract holder or anyone in their party becomes ill inside the vehicle.
JJMA Transportation strictly prohibits smoking in any of our vehicles. A $100 smoking fine will be applied if the contract holder or anyone in their party smokes inside the vehicle.
Any illegal activities will result in immediate termination of services without a refund.
Inclement Weather Policy
During inclement weather our normal cancellation policy will apply with one exception. If road conditions are dangerous, we will allow the customer to reschedule their reservation to another day without penalty.
Additional Policies and Procedures
JJMA Transportation is not responsible for unforeseen events. JJMA Transportation reserves the right to substitute vehicle (s). This will only be done if the originally scheduled vehicle is inoperable.
If you have any questions on our policies please contact us immediately.
Toll Free: 877-994-7393